Welcome to Off the Wall Music Help Desk!
Your all-in-one resource for lessons, schedules, and support—because learning music should be stress-free and fun!
Welcome to Off the Wall Music Help Desk!
Your all-in-one resource for lessons, schedules, and support—because learning music should be stress-free and fun!
General Questions
Last updated on 03 Nov, 2025
Can I stop by and tour the school?
Do you offer lessons in a student's home?
Do you teach Adults?
How does the free practice time for the first month work?
Do you have a summer camp?
Do you offer any classes in addition to private lessons?
Where do I park?
Where are you located?
I don’t own a piano, how will I practice?
What if I'm unhappy with my lesson?
How do your lessons work? Are they boring?
How old does my child need to be to start lessons?
Piano Tuner
Who do we recommend for piano tuning
What keyboards do you recommend?
We recommend 2 types of keyboards for students just getting started - 61 key and 88 key
What if I'm unhappy with my lesson?
Do you offer regular progress reports so I know how my child is doing?
I don’t own a piano, how will I practice?
Piano is percussion?
How does the free practice time for the first-month work?
Students with No Experience?
How do I change the credit card on file?
I am going to be canceling a lesson this month. Does that mean I only have to pay for the lessons I know I will be attending?
What if I am unable to use my lesson credits because of my schedule, or my teacher's schedule is fully booked?
